Contact information
Contact Information Policy
Last updated: 25/11/2025
If you have any questions about your order, our readings, or any of our policies, you can contact MoonPath Readings using the details below.
How to Contact Us
For all enquiries, please email:
You can reach out to us for:
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Questions about your order or delivery
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Clarification on your reading
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Help with entering the correct details
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General questions about our services, policies or website
Response Times
We aim to respond to all emails within 24–48 hours.
During busy periods, it may take slightly longer, but we will always get back to you as soon as we can.
Information to Include
To help us assist you quickly, please include (where relevant):
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Your full name
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Your order number
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The email address used at checkout
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A brief description of your question or issue
Support Hours
MoonPath Readings operates online and accepts enquiries 7 days a week.
Please note: replies may not be instant, but your message is important and will be answered as soon as possible.